Privacy & Policies

Refund & Cancellation Policy

At GyanCheck, we strive to provide the best mock test experience for our aspirants. Due to the digital nature of our services and immediate access to the test content, please note our strict refund guidelines:

Data Collection & Privacy

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, phone number, and password when you register.
• Usage Data:Your test scores, time taken per question, and analytical performance metrics to generate your AI reports.
• Device Data:IP address, browser type, and operating system for security and platform optimization.

How We Use Your Data

Your data is securely stored and used strictly for educational and platform enhancement purposes:

• To calculate your All-India Rank and provide detailed performance analytics.
• To send important exam updates, OTPs, and password reset links.
• To prevent fraud, multiple account abuse, and ensure a fair testing environment.

We will never sell, rent, or trade your personal information to third parties.

Terms and Conditions

By using GyanCheck, you agree to the following terms and conditions:

• Account Usage: Your account is for personal use only. Sharing account credentials may result in immediate suspension without refund.
• Intellectual Property: All mock test content, questions, and UI designs are copyrighted material of GyanCheck Education Pvt Ltd. Unauthorized distribution or copying is strictly prohibited.
• Platform Access: We strive for 99.9% uptime, but we do not guarantee uninterrupted access in the event of unforeseen technical issues or maintenance.

Shipping & Delivery Policy

GyanCheck provides exclusively digital educational services and mock tests. Therefore, the following delivery rules apply:

• No Physical Shipping: We do not ship any physical goods, books, or materials to your address.
• Instant Delivery:Upon successful payment, your purchased test series or mock tests are instantly unlocked and delivered digitally to your GyanCheck Dashboard.
• If you face any delay in test activation after a successful deduction, please contact our support team immediately with your transaction ID.

Cookies & Tracking

GyanCheck uses essential cookies to keep you logged in and ensure smooth navigation across the platform. By using our website, you consent to the use of these necessary cookies.

Changes to Policies

We reserve the right to modify these policies at any time. Any significant changes will be notified to you via your registered email address or an announcement on our platform.

If you have any questions or require clarification regarding our policies, please contact us at support@gyancheck.in.